Grosvenor Casino Birmingham vs. Grosvenor Online: Which is better?

If you live in Birmingham and fancy occasional casino gaming, you’ve probably been to either of Grosvenor casinos. One is located at the Fiveways Leisure Complex in Broad Street while the other is located at Hill Street.

Being parts of one of the biggest casino brands in the UK, Grosvenor casinos look elegant from the entry way to its VIP sections. They also provide hotel services so that both locals and tourists enjoy their visits accordingly.

If you hate to live your house for any reason other than work, however, Grosvenor also gives you the option to play its games online. All you need is a smartphone or a laptop with quick Internet connections.

However, it should be noted that the opportunities offered by Grosvenor are far inferior to gambling sites not on Gamstop, where the variety of entertainment is practically limitless.

You also need to be at least 18 years old and have money to spend. That being said, your experience playing online versus visiting the casino could be tremendously different. Here’s why:

  • The Atmosphere

No matter when you visit Grosvenor, you can be confident you’ll find crowds of people having the best time of their lives. Some look excited and inexperienced. Others are regular customers who could direct you to every corner of the casino.

So, if you love to meet new people, driving to the casino is an excellent idea. Parking is free and safe. What’s more, it’s easy to spot casino employees who are often quick to help when you need them.

  • Convenience

Convenience is essential, and it’s a vital reason why people are choosing to use online instead of land-based casinos. It’s probably also the reason Grosvenor launched an online casino despite having tons of land-based establishments.

  • Food and Events

Good foods are surprisingly a reason why some people visit casinos. Fortunately, Grosvenor offers plenty of British and international dishes. Online reviews hail praise at the restaurants at Grosvenor, meaning they must offer sumptuous meals.

Occasionally, either casino hosts networking and entertainment events. There could be a celebrity performing or public event dealing on a crucial topic like security systems. Some of the events are paid for. But they offer you a chance to have fun or learn something new in addition to playing casino games.

  • Games Provided

Both the land-based and online casino Grosvenor exist to provide casino games like slots, poker, bingo and roulette. However, there’s a difference in the specific games you’ll find online versus at the land-based establishments.

Let’s start with slot machines. Although Broad Street and Hill Street casinos feature dozens of slots, there are hundreds of slots not on Gamestop online. What’s more, you can sort your game at the click of a button.

Grosvenor’s online casino also provides more table games. And being a forward-thinking platform, it also presents live dealers. That way, you can play poker, roulette or blackjack against human players in real-time.

  • Bonuses and Loyalty Rewards

As a brand, Grosvenor does its best to reward both online and land-based customers. As such, you can expect rewards whether you to go to play in Hill Street or use your mobile device. But hold on for a moment.

There are some differences in how Grosvenor treats its online and brick and mortar customers. On the Internet, you receive a £20 reward immediately you make a similar deposit. It gives out more offers weekly, monthly and in the long term.

By comparison, there’s no welcome bonus for land-based customers. Instead, you earn comp points which you can accrue and convert into bonuses. You could ask for VIP rewards if you are a high roller. But the process is easier done online.

  • Security

If you trust Grosvenor’s security, you can trust their website too. It is SSL encrypted, meaning your data is always safe when gaming online. They also hold licenses from the UKGC and the Alderney Gambling Control Board.

In other words, you can trust your personal and financial information with Grosvenor. Again, you don’t have to worry about being mugged online. Whether it’s your playing credit or your profits, no one else but the casino knows how much you spend.

  • Payment Methods

Grosvenor supports five main banking options: PayPal, Visa, MasterCard, Maestro and Paysafe Card. At their land-based platforms, cash is also acceptable. But either way, you have convenient payment options regardless of which casino you visit.

Still on payments, you only need $10 to access Grosvenor’s games. You might need more when visiting their brick and mortar establishments. It’s not because the limits are higher but you might want to play more than a few minutes.

On the online casino, however, it’s not a waste of time to spend $20 or less. You are usually at home anyway. So, if you spend $10 and feel bored, you can logout and come back to play afterward.

  • Customer Support

Although Grosvenor’s casinos in Birmingham remain open until late hours, they don’t offer support after mid-night. That also applies to their online casino. You can contact them via email or drop a message in their live chatbot. You could also make a phone call.

However, Grosvenor insists on providing customer support during working hours. It’s not the only establishment that lacks 24/7 customer support. But plenty of UK’s top online casinos provide round the clock services.


If you cherish casino games, you consider visiting either Grosvenor’s casino in Birmingham. Don’t mind their lavish looks and beefed security personnel. Everyone is welcome. You can play hundreds of games, get comp points and interact with lots of people.

However, you don’t have to leave your house if your goal is to play at a Grosvenor casino. Instead, create an account at their website and fund it with as little as £20. You’ll receive an extra £20 as a gift so that you can commence your gaming experience with a boost on your bankroll.

And if you are on holiday and want to play poker, it’s worth considering countries such as the USA with Las Vegas and Scandinavia where poker sites without Swedish license entertain players.