Artificial intelligence is shaping up to change a great deal about the world in the coming years. With AI becoming more sophisticated and companies pouring trillions of dollars into such projects, it is no wonder that its impact will be significant and far-reaching.
One of the sectors that people do not often associate with artificial intelligence is the online casino business. Playing casino games online has gained a great deal of popularity in the past four to five years, with many countries legalising online gambling and betting.
Artificial intelligence can not only make it easier to create quality gambling software but also ensure that online gambling is fairer for the players. Below is an explanation of how that may happen in the next few years.
One of the most common ways that online casinos are already using, and will continue to use, artificial intelligence is for fraud prevention. One of the biggest concerns for online gamblers is that a savvy hacker may know a way to manipulate the system to ensure the numbers are falling in their favour. That is not an issue with AI in the mix.
Artificial intelligence can ensure that no fraud is taking place. The software constantly monitors the random number generators, ensuring there is no tampering and that everything is being churned out the way it was intended.
Another way that AI can prevent fraud is by ensuring that no one is creating more than one account on the gambling platform. Players often try to create more than one account and then enter games together as a way of manipulating the money being bet and the way that other people in the game are betting their money.
AI can quickly recognise if there are too many accounts logging in from the same or similar IP addresses and can then perform a check to ensure these are different people rather than a single person.
Superior Customer Service
Imagine you are playing an online casino game, you end up winning a few rounds, and you have more chips than you had at the start. Now you want to cash out and go back to your main account page.
When you do go into that account page, you realise that money is still missing from your balance. The money you put into the game is not there, which means that your winnings have not been added to your account balance. Such an issue can be very frustrating, even though it is very rare at reputable online casinos.
If the online casino has a customer service AI, you can immediately get the help you need. The program assesses your account, looks at the balance at the start of the game, and then sees that you won money during the game. The AI can quickly recalibrate your balance to ensure that it is showing the correct amount, and you can go about your day stress-free.
Even if you have other problems while playing online casinos games, the AI customer service bot can help you resolve those issues within minutes.
Alerts for Possible Excessive Gambling
If you want to gamble online in the long term, you must bet responsibly. That means knowing when you should call it quits during a particular session and having limits on how much you are spending each week or month. Everyone has different limits because each person’s financial circumstances are unique.
Online casinos can incorporate AI into their software, which allows them to first consult with a player when they are setting up an account. They can convince you to set up limits for your spending and then ensure you adhere to those limits.
Say you are having a bad day while playing poker or blackjack. You want to add another $1000 to your account, but you have already added money up to your monthly limit. Rather than allowing you to add more money, the AI spots that you are going over your limit and disables the feature to add money from your payment methods.
Artificial intelligence could even spot when a person is making silly and irresponsible bets, such as randomly betting large sums of money at card games out of anger or frustration.
Computer-Generated Odds for Sports Games
Think about the many times you have bet on sports games, only to end up on the losing side of the bet. While there is no sure-fire way to predict how a game will unfold, as upsets are a huge part of sports, there are statistics people can analyse to have a better idea of who will achieve success.
Artificial intelligence can help sports bettors who want to have the edge over the house, which is the betting platform setting the odds for each event during a game. Rather than using your knowledge and relying on gut instinct to make bets, you can use computer-generated odds to have a better chance of winning.
It is only a matter of time before AI can look at all past sports results and the most recent performances of a team and determine how they will fare in an upcoming matchup. Sites such as FiveThirtyEight already have odds for sports games, but those are based on human-created algorithms, not through artificial intelligence.
Through the use of AI, sports betters could soon level the playing field with sportsbooks.
Gamble Safely and Responsibly
Online gambling is easier than ever. All you need to do is create an account at an online casino, enter your payment information, and start betting on games like poker, blackjack, and roulette.
There are steps you can take to ensure your safety while playing such games online. Ensure you are signing up at reputable online bookmakers, and only add an amount into your account that you are okay with losing.
In the coming years, artificial intelligence should make betting and gambling online an even better experience. Our analysis above highlights how AI will result in a fairer world for online gamblers.